If you are a donor trying to update a recurring donation, the most common login problem is that you have never created login credentials.

To test whether you have ever created login credentials, click Forgot your username and enter your email address.

If you receive an error message that no credentials exist, try another email address or create an account.

If you still need assistance, please contact support.

If you are a nonprofit trying to access your GiveDirect control panel and cannot log in, please contact us for additional assistance.