GiveDirect Online Fundraising Software

1Choose your campaign type

Donation, Event, Membership or Employer Match

2Choose your page layout

Embedded form in your web site
Microsite landing page
Stand-alone full page single column layout

3Add your colors

Add colors to buttons, boxes, and fonts that match your web site or your event.

4Add images

Add a full screen background image (or background color). Add your logo or header graphic.

5Recurring

The recurring option cannot be removed from a standard donation form, but we can create a custom form for Monthly Supporters, Annual Memberships, or one-time payments only.

6Custom Fields

Add up to 9 custom fields.

7Optional Sections

Employer Match, Gift Dedication, and Cover The Fee are built in, but optional.

8Cover The Fee

This allows you to ask the donor to cover the processing fee for you. You can make the fee cover an opt-out selection. You can make it required. Most charities find that they greatly reduce or eliminate their processing fees by using cover the fee.

9Fundraising Progress Bar

Set a goal amount and add a progress bar to track the goal for your campaign. With the embeddable widget, you can display your campaign’s progress on your web site. You can add cash and check payments from your campaign page for an accurate total.

10Tracking

Add Google Analytics or 3rd party tracking.

11Vanity URL

For microsite and stand-alone pages, use a vanity URL to customize your link. Great for social media posts and email newsletters!

12Email Receipt

Add text, images, video, and merge fields to the email receipt. Social media icons and common badges and logos are pre-set for you. Just click and add.

13Text To Give

Enhance every fundraising appeal with a Text To Give phone number. When a donor texts "Give" to your number, they receive back your fundraising page link.

14QR Code

Add a QR Code to any printed material. A quick scan with a phone will show your custom text or a link to your fundraising page.

15Free Design Assistance

Need something completely custom or just don’t know where to start? Every account includes free design assistance.

16Language Translation

If you need a donation page in a language other than English, we can do that!

Reports

Your data the way you want it. One Click Reports or custom search. Select only the fields you want when downloading records.

Transactions

You can edit transaction information if a contributor made a mistake. You can also add a Comment or a Note for your internal records.

Payments

Easy deposit reconciliation.

Processing

Virtual terminal for processing transactions or refunds.

Campaigns

Manage your fundraising forms and email receipts.

Recurring contributors

Manage recurring donation and membership records.

Update a campaign total

Record check or cash donations to keep your fundraising progress bar total up to date.

Tax Statements

Customize a year-end summary statement for each contributor and send directly from your control panel.

User Accounts

Give different people in your organization different access levels to protect sensitive data.

Learn

Read helpful articles and watch video tutorials.

Control Panel Main Menu

Account Updater

This service requests updates from the card issuers. We will automatically update an expiration date, a card number, or post a closed account notice. We keep a log of changes in the Notes section of your recurring transaction record.

Donor Communication

For cards that can’t be automatically updated, GiveDirect will send a notice to your contributor when a card on file is expired or when a payment fails with instructions on how to update the payment method. And, we answer the phone! If your contributor calls us, they will be able to quickly speak with someone to make an update.

Charity Communication

We keep you informed by sending you an email notice any time a payment fails, any time a GiveDirect admin makes a change to one of your transactions, or any time your contributor updates a donation or membership from GiveDirect.org.

Annual Reminders

A reminder email notification is sent to your annually recurring contributors one month in advance of the payment.

Control Panel Management

You have complete control over your recurring transactions. Update contact information, amount, payment method, stop a payment, or re-start one.

Donor's Portal

From GiveDirect.org, your supporters can self-manage a payment, view transaction history and print a year-end statement.

Automatic Payments

Deposits are sent via EFT directly to your bank.

Deposit Schedule

Monthly or weekly (for charities who transact $100,000 per month)

Easy Reconciliation

Your deposit report shows you each included transaction with a full breakdown of fees. Sort your report by campaign or by the designated program or fund.

Chargeback Recovery

GiveDirect automatically notifies you of a disputed charge.

Bank Account Updates

Update your bank information from your control panel.

Transparent Pricing

No hidden fees or gotchas.

THE PLATFORM

1% PER TRANSACTION

Unlimited Campaigns
Custom Email Receipt
Control Panel
Recurring Transactions
Gift Dedication
Free Design Assistance
Vanity URL
eCheck Payment Method
Donor Cover The Fee
Employer Match
Integrations
Text2Give
QR Code
Language Translation

Employer Match is provided by a partner. The match fee is 15% per transaction.

Integrations are priced by volume. Pricing is calculated monthly.

0 - 25 transactions / mo	$10
26 - 100 transactions / mo	$15
101 - 500 transactions / mo	$35

Text2Give
Local phone number: $5 / mo
Text message charges apply

CREDIT CARD FEES

2.9% + $.30 PER TRANSACTION

$100 donation with Credit Card

Credit Card Fees: $3.20
Platform Fee: $1.00

ECHECK FEES

$.30 PER TRANSACTION

$100 donation with eCheck

eCheck Fee: $.30
Platform Fee: $1.00

Ask A Question

GiveDirect charges 1% per transaction for all the features built into the platform. Credit card fees are 2.9% + $.30 per transaction. eCheck fees are $.30 per transaction. Volume discounts are available for charities processing more than $250,000 annually. There are NO hidden fees - no monthly fees, no annual fees, no chargeback fees or any other amount charged to you besides the quoted price or add-ons for which you have contracted. Additionally, most charities lower or eliminate fees by using the cover-the-fee option and encouraging contributors to add the cost of the fee to their contribution.

Absolutely. Extensive customization is available. Design assistance is offered for free. Custom event and membership forms have some elements prepared by us using your identified requirements. Our designer will work closely with you to determine your needs and offer suggestions.

Yes. The option to make a gift dedication is built into any form. GiveDirect will acknowledge the gift with the donor. The charity will acknowledge the gift with the Tributee.

Yes. The donor may select the option to make a donation recurring monthly, quarterly or annually. Recurring contributions are processed on the 15th of each month (or the next business day if the 15th is a major holiday).

The recurring option cannot be disabled on the standard donation form. However, we can set up a custom form for you that does not include a recurring option, or one that offers Monthly only or Annually only. There is no cost for this service.

Your contributors will see a shortened version of your charity's name on their statements. The merchant name will read "DON* Your Charity's Name." The DON* prefix indicates that it is a GiveDirect transaction.

You will receive an email as soon as a donation is made. From the GiveDirect Control Panel, you can view, print, and download your transactions. If you are running an integration with your CRM, the transaction will automatically be added.

You may opt for a once monthly or twice monthly plan for deposits. Deposits are sent via EFT. The most common choice is once a month. This deposit happens on or before the 10th of the month, for the previous month's donations. The twice monthly plan adds a second deposit date on the 25th. We do not send paper reports or emails, but you will see a notice on the landing page of your Control Panel on the day deposits are made. You may use the "View Deposits" area of your Control Panel to do the reconciliation.

You can log in to your GiveDirect Control Panel at any time to get a complete list of your transactions. The link to the site is https://givedirect.org/controlpanel

Yes. A custom email option is available for each form you've established.

Yes. GiveDirect is available to any nonprofit regardles of ABC or ABLC membership.

You will find a comprehensive help guide, video tutorials and in-depth articles in the Help Center of your Control Panel.

Connect with us to get started with GiveDirect.

866-459-6420

support@givedirect.org

PLATFORM FEATURES

PRICING