GiveDirect is an online fundraising platform used by U.S. based charities to process charitable contributions, event registrations, and membership dues online.

If you continue to browse and use this website platform, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy and Security Policy govern GiveDirect's relationship with you in relation to this platform. If you disagree with any part of these terms and conditions, we request that you exit our website.

The term 'us' or 'we' refers to GiveDirect. The term 'you' refers to the user or viewer of our platform.

The use of our platform is subject to the following terms of service:

  • Our content is for your general information and use only. It is subject to change without notice.
  • We use cookies to personalize the platform for your use.
  • Our platform contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Copying or scraping GiveDirect content is strictly prohibited.

Refund Policy

GiveDirect will refund any transaction within six months of the transaction date, by direct request of the contributor or the receiving charity. After six months, a refund will not be granted. If a contributor initiates a chargeback of a transaction through the credit card company or bank and we feel that the donation or payment was made in good faith, we will dispute the chargeback to demonstrate that the payment was made legitimately.

General Terms And Conditions


All payments through our platform are made directly to the recipient charity. It is advisable that the user verifies the authenticity of the charity before making a contribution or a payment.

Redirecting to other websites

A payment form may contain links to other websites outside of the platform domain and GiveDirect does not take any responsibility for the authentication or safety of usage of such third-party websites.

Access restrictions

GiveDirect reserves the right to terminate access to the platform upon suspicion of fraud or criminal activity.

Modification of terms and conditions

GiveDirect reserves the right to change the terms and conditions at its own discretion.

Privacy and Security Policy

  • Our privacy and security policy governs data collection and usage and outlines the ways in which we protect your personal information.
  • GiveDirect is committed to protecting your privacy to give you the safest online experience.
  • GiveDirect collects personal information you provide us, like name, address, email address, and phone number. We also collect technical information like browser type, IP address, and referring URL.
  • Your personal information is collected when you submit a donation or a payment. And it is used to provide customer support. GiveDirect does not sell or rent your information to third parties.
  • We will share your personal information with the recipient charity.
  • We use industry standard security measures to protect your data from loss or abuse during transmission across the Internet and on our servers.
  • To learn more about our data collection, usage, retention policies, and security measures, please review the complete GiveDirect Privacy and Security Policy.

Contact Us

If you have questions or comments about the Terms of Service, please email us at

You may also mail us at our address at:
100 Smith Ranch Road
Suite 122
San Rafael, CA 94903

Changes to our Terms of Service
Effective Date: May 25, 2018
Last Revision Date: April 4, 2024